FAQ

Frequently asked questions from new and existing MindMyMinistry users.

When are email reminders sent to my team?
MindMyMinistry sends out 2 kinds of email reminders.  One for rehearsals (if you've added these to your events), and one for the actual event itself. ...
Fri, 5 Jun, 2015 at 8:42 PM
How can a person add leave in MindMyMinistry?
If someone knows they will be unavailable for a period of time, they can tell MindMyMinistry about this, and the system will then automatically warn you if ...
Fri, 5 Jun, 2015 at 8:49 PM
How secure is MindMyMinistry?
We take data security very seriously. Everything on our site is encrypted with a 2048 bit SSL certificate, and we use third party providers to store o...
Fri, 5 Jun, 2015 at 9:00 PM
How do you process payments? Do you keep my credit card information?
MindMyMinistry does not store your credit card information.  This is just too much of a risk for us to do, so we leave this to the professionals. All ...
Fri, 5 Jun, 2015 at 9:06 PM
Service or rehearsal times are incorrect on reminder emails
We try to auto-detect your timezone when you first sign up to MindMyMinistry.  Unfortunately there have been a case or two when we didn't get this quit...
Fri, 5 Jun, 2015 at 9:11 PM
Can you add custom fields to an event?
Yes!  If you need to save something onto your services that is specific to your church, we can add a custom field for you (even if you are still on your fre...
Fri, 5 Jun, 2015 at 9:16 PM
Can I reset a person's account in MindMyMinistry, creating a new password?
Yes, looking at a persons details in MindMyMinistry (while logged in as an administrator), you'll see a Reset link at the top right of your screen. ...
Fri, 5 Jun, 2015 at 9:19 PM
Do you have an app for mobile phones or tablets?
While we don't have an app yet, we have built MindMyMinistry in a way that it works just great on your mobile or tablet. All areas of our system ...
Fri, 5 Jun, 2015 at 10:30 PM
Can I access past events to see which songs we've used?
Yes, MindMyMinistry keeps all your past services and you can refer back to them at any time. To see your past events, just select the current (or prev...
Fri, 5 Jun, 2015 at 10:36 PM
Can we arrange our songs into folders?
Yes, MindMyMinistry has a folder system you can organise your songs into. Creating a new folder You can create your own folders by using the...
Fri, 5 Jun, 2015 at 10:39 PM